Published on October 26, 2022
Updated on August 17, 2023
Key Takeaways An MSP is an IT department for companies It began as help desk work — a user has an issue, they call or email, they get a very quick response — and evolved into supporting applications and wider technology initiatives. An extension of the team, not a vendor Arthur’s framing is that an…
Technology and innovations have always played a significant role in delivering better customer and employee experiences in the overall business success. The new reality created by the challenges of 2020 made us think even more about how IT solutions can help in the continuity of a business process. According to Forbes, nowadays, nearly 77% of…
The Klik Solutions story began with a Help Desk. Often start-up companies take it one step at a time and that’s exactly what we did. By doing so, we were able to create a top-rated IT utility company. When we started as a Help Desk facility our mission was to solve our client’s urgent IT…