Updated on September 21, 2023
3 mins to read
Once upon a time, there was a company called Bill’s Widgets. It was the end of the second quarter, and he wanted to see how his business was doing that quarter and for the year to date. He went to his manager and asked him to see how the business was doing. Mike, the manager,…
Updated on September 21, 2023
4 mins to read
Jay Baer, marketing and customer experience expert, is credited with saying, “We are surrounded by data, but starved for insights.” It’s true. We are surrounded by data in the business arena, but is all of it useful? Once we collect data, does it mean anything without analysis? Many business owners who are using their data…
Updated on July 18, 2023
4 mins to read
Anton Guzhevskiy
Cyber Security Consultant at Klik Solutions
Cybersecurity is rapidly growing in the business world as one of the biggest areas needing attention. However, small and medium-sized businesses’ needs differ from those of large enterprises. Here Anton Guzhevskiy, Security Consultant at Klik Solutions, discusses some of the top cyber security trends and challenges small and medium-sized businesses face as we enter the…
Updated on September 21, 2023
4 mins to read
Analytics as a Service (AaaS) – The Journey Begins The data journey started internally. To continuously improve the customer experience of the Klik Solutions Helpdesk, Bill Pritchard, then Director of Customer Success was charged with resolving customer service-related issues. Being a student of the numbers, he started digging into the data. He started to drill…
Updated on August 4, 2023
4 mins to read
Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking. Now internet-based phone systems aren’t simply the norm. They’re mandatory for business continuity. During the pandemic, VoIP and video conferencing have skyrocketed by over 210%….
Updated on August 4, 2023
4 mins to read
The holiday shopping season is taking off. This means that scammers have also revved up their engines. They’re primed and ready to take advantage of all those online transactions. Don’t forget to stay safe online during the buying frenzy that occurs this time of year. An ounce of cybersecurity prevention is definitely worth a pound…
Updated on August 4, 2023
5 mins to read
Microsoft 365 is the most popular of all major office productivity software. It has 48.8% of the global market share, just edging out Google’s apps, by a couple of percentage points. It’s used by individuals, small & mid-sized businesses, and larger enterprise organizations. It does everything a modern office needs. Including from word processing and…
Updated on July 18, 2023
4 mins to read
When you hear about Microsoft adding security apps to M365, it’s often the business versions. But the pandemic has changed the way that we see the workplace. It’s now a hybrid world. One made up of several connected “mini-offices” located in employee homes. The outsourcing market has also contributed to the change in company networks….
Updated on July 18, 2023
4 mins to read
After being the main entry to the internet in the late 1990s and early 2000s, Internet Explorer (IE) is gone. As of June 15, 2022, Microsoft dropped the web browser from support. IE ushered in the age of connection to the world in 1995 and held a majority of the browser market share for many…
Updated on July 18, 2023
4 mins to read
The pandemic has been a reality that companies around the world have shared. It required major changes in how they operate. No longer, did the status quo of having everyone work in the office make sense for everyone. Many organizations had to quickly evolve to working through remote means. During the worst of the pandemic,…
