Updated on September 21, 2023
Bill Pritchard
Director of Customer Success
What is Business Analysis as a discipline and why is it important to rely on professional business analysts when it comes to a better customer experience? Dive deep into this topic with Bill Pritchard, Director for Customer Success at Klik Solutions. Q: What is a Business Analyst? A Business Analyst is someone who combines analytics…
Have you ever heard of NIST? It stands for the National Institute of Standards and Technology, which is a non-regulatory government agency that develops technology, metrics, and standards to drive innovation and economic competitiveness at U.S.-based organizations in the science and technology industry. Among other things, NIST produces standards and guidelines to help federal agencies…
The term “supply chain attack” has been in the hackers’ toolbox for a while. But recently, This attack was front and center when an attack on SolarWinds affecting at least 18,000 customers and vendors, and more recently, the attack on USAID. Wikipedia describes a supply chain attack as a cyber-attack that aims to damage an…
Cybersecurity is probably the hottest topic of modern time. Businesses and individuals are both doing their best to prevent sensitive data leaks and mitigate potential risks. Gartner recently named cybersecurity and regulatory compliance the top two biggest concerns of corporate boards. Actual cybersecurity trends to focus on include the expanding cyber-attack surface, increased usage of…
Technology and innovations have always played a significant role in delivering better customer and employee experiences in the overall business success. The new reality created by the challenges of 2020 made us think even more about how IT solutions can help in the continuity of a business process. According to Forbes, nowadays, nearly 77% of…
What is an IT assessment, and why should every company consider it essential? It is a comprehensive review of all organization’s existing IT infrastructure, security protocols, management, and performance. A review of your IT allows you to identify strengths, weaknesses and make strategic business decisions based on facts rather than assumptions. By being proactive, problems…
Nowadays, nobody will dispute the great importance of technology in overall business success and competitiveness. With the rapid shift to working online, some companies underestimated the role of IT support. A properly organized and managed IT infrastructure alongside tailored software solutions is essential for all organizations. Still, technology is more vital to some economic sectors….
The world has changed dramatically during the last year. A lot of businesses switched to remote work, organizations started to migrate more to the cloud and so much more. The sudden move to a more digital workplace requires us to keep a sharp eye on cybersecurity. That’s why your business should have IT policies in…
Getting hacked is a nightmare scenario that will leave you pulling your hair out. Sometimes, victims are not even aware that they’ve been hacked and this adds an extra layer of anxiety. When you’ve noticed a hint of evidence of suspicious activity with your accounts, don’t waste time and take control of the situation immediately….
As a business owner, you are focused on growing your business— from customer service, products, customer services, etc. You aren’t worried about your cybersecurity or your data! But don’t forget about your cybersecurity because it might bite you in the back in the future. A cybersecurity breach can lead to fatal consequences for small and…