Managed IT

4 Ways How IT can Improve efficiency in your Law Office

Law firms have a considerable workload, and they continuously look for ways to improve efficiency and boost productivity. Klik Solutions have worked with many small and medium legal companies. Based on our experience, we will advise on applications and strategies to improve the company’s processes and productivity.    Here are 4 ways how IT can improve the efficiency in your law…

5g mobile network, will it change IT security?

Progress does not stay still. Mobile technologies get more and more advanced. Some of us can still remember the 1G network with only voice capability, and now we are entering the 5G era that is going to digitalize the world.   What is 5G?  5G is a new generation mobile network. Many people talk about speed and how fast it is, but it is way…

VPN vs VDI vs RDS: Which remote access is best for you?

With the current pandemic, nobody can tell precisely when we go back to normal. With people working at home for a while now, you might still be looking for a better remote solution.   There are a lot of options out there, including Cloud. However, for big and complex industries such as finance, healthcare, and legal,…

Fully Managed IT vs Co-Managed IT – which one is better?

Well, let’s look at IT in general. Most companies have one of two options: 1) in-house IT department or 2) Fully Managed IT services. Both options are great, the question is which one is better for your company’s needs?  Let’s look at those two models side by side based on different criteria.   1. Responsibility  While Fully Managed IT takes full…

4 Ways IT Can Save Your Business Money

If you are looking to save money within your business, Managed IT services is where you will find it.  Here are 4 main ways how IT can save you money.   1. No need for in-house IT personnel  Having an IT Managed Services Provider (MSP) will save you money on hiring and training in-house IT staff. With MSP, you will get the best expertise and not pay a fortune. Needless to say, you will also save on…

6 tips to boost to 100% Client Satisfaction

Klik.Solutions consistently receive high satisfaction surveys from our clients on tickets and projects. Do you know how we do it? We will be happy to share with you our knowledge. Bill, our Director of Customer Success, gives his effective tips on how to enhance clients’ experience. 1. Build a great team The first and most…

Helpdesk vs Service Desk – What’s The Difference?

The Klik Solutions story began with a Help Desk. Often start-up companies take it one step at a time and that’s exactly what we did. By doing so, we were able to create a top-rated IT utility company. When we started as a Help Desk facility our mission was to solve our client’s urgent IT…

Quick Guide: Setting Up a Remote Workforce During the Coronavirus

Flattening the Curve. That’s the most basic rule businesses can follow as COVID-19 – the dreaded coronavirus – spreads around our communities.  But business needs to continue. Your customers and employees depend upon the services or products you provide for their remote work.  One of the most effective ways to help flatten the curve is…

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