Updated on September 21, 2023
Every business has data, but is the data driving the key decisions about staffing, profitability, distribution, etc.? Data analytics is rising in popularity and will continue to be gaining more traction in 2023. Let’s see what trends are being forecasted for next year! Data Democratization This data term is being used more frequently as businesses…
One measure of a healthy business has always been the productivity of your workforce. Since the COVID-19 pandemic and the shift from on-premises work to more remote work, the question of productivity has become an even bigger question for some businesses. You want your team to reflect positively on your business and to reach their…
Rome was not built in a day. Your data culture won’t be either, but every step towards building a solid data culture in your enterprise is worth the time and effort. As noted in the IDC Brief from 2021, “there is an incremental correlation between organizations’ placement within the Data Culture Index and their performance…
Jay Baer, marketing and customer experience expert, is credited with saying, “We are surrounded by data, but starved for insights.” It’s true. We are surrounded by data in the business arena, but is all of it useful? Once we collect data, does it mean anything without analysis? Many business owners who are using their data…
Analytics as a Service (AaaS) – The Journey Begins The data journey started internally. To continuously improve the customer experience of the Klik Solutions Helpdesk, Bill Pritchard, then Director of Customer Success was charged with resolving customer service-related issues. Being a student of the numbers, he started digging into the data. He started to drill…