Business Analytics for a Medical Firm

Overview:

Klik Solutions recently acquired a large medical company in Maryland as a client. The medical firm was concerned about security and was experiencing outages that strongly affected the operation of medical equipment. Accordingly, these issues endangered work with the clinic’s clients.

Client Profile:

The medical center is one of the largest in the state with over 30 sites. The company’s specialists provide outpatient and surgical care and qualified treatment for various diseases. The company’s IT equipment includes more than 200 workstations and 30 servers, the regular shutdown of which has a negative impact on medical center work.

The Problem and the Challenge:

Our analytics experts checked the data and found that most of the company’s workstations and servers lacked antivirus and patch updates. Additionally, many workstations were low on space. Due to the above issues, there were regular server crashes and security risks.

The recommendation of the former MSP provider was a complete replacement of expensive computer equipment, which would require huge capital investments.

The Solution:

After conducting a detailed analysis of the data, Klik proposed a comprehensive optimization plan for the medical center’s IT infrastructure:

Optimized workstations and servers to improve performance and stability.

Installed antivirus software and applied all outstanding patch updates.

Updated operating systems to the latest secure versions.

Completed a thorough security scan of all systems, resulting in a complete security plan.

Replaced select servers and added new infrastructure to increase efficiency and ensure a better end-user experience.

Conclusion:

The client has significantly reduced security risks, saved money, and can be sure of the uninterrupted operation of their equipment.

Outcomes:

Klik oversaw updated protection and patches for servers and workstations of the company, reducing the current security risks. Klik continues to analyze the operation of the equipment of this medical center to identify possible problems, and Klik IT support is ready to solve any problem at any time as quickly as possible.